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Flagg Creek Water Reclamation District Serving Our Communities, Sustaining Our Resources

SEWER PROBLEMS OR SEWAGE BACKUP? BEFORE CALLING A PLUMBER, CONTACT US TO CHECK IF THE ISSUE INVOLVES THE MAIN SEWER LINE. (630) 323-3299

🚨 IMPORTANT NOTICE 🚨

Office Closed Monday, September 7th

Our office will be closed Monday, September 7th, and will resume normal business hours Tuesday, September 8th.


CivicPay Customer Portal Maintenance

The CivicPay online customer portal will be temporarily unavailable due to routine maintenance and software migration from 3:30 PM Thursday, September 10th through 8:00 AM Monday, September 14, 2026.

We apologize for any inconvenience and appreciate your patience.

Popular Services
Report a Sewer Backup Report issues with your sewer line or system immediately. We are available 24/7.
CALL 630-323-3299
Moving In/Out Form (Customers Only) Start or stop sewer service by completing our online moving form.
complete form
Request a Closing Letter (Attorneys Only) Request a formal letter confirming the account status for a property.
cOMPLETE request
Enroll in Auto Pay Simplify and ensure timely payments by enrolling in our fee free, secure, checking account auto-pay service.
enroll now
Customer Portal Use the portal to: ✔️ Set up Auto Pay with a credit/debit card (fee applies) ✔️ Sign up for e-bills ✔️ View billing history
visit customer portal
Pay Bill Make a one-time payment quickly and securely without needing to log in.
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Get Construction PermitsFind information and apply for the necessary permits for construction and development.
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Schedule a Construction Inspection After your construction project (repair, installation, or rehabilitation) is complete, an FCWRD inspection is required. Use the Schedule an FCWRD Inspection button below to request an appointment.
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Helpful FCWRD Tips For Our Residents

Need A Sewer Repair?
  • Need help with a private sewer issue? Not sure who to call? FCWRD can’t recommend specific plumbers, but we maintain a list of qualified, permitted plumbers who frequently work in our service area.

list of plumbers
What Not To Flush
Don’t flush any items like…Fats, Oils or Grease, Hazardous Chemicals, Kitty litter, Pharmaceuticals, Baby wipes and diapers, Rags and towels, Cotton swabs, Syringes, Candy and other food wrappers, Clothing labels, Cleaning sponges, Toys, Plastic items of any description, Aquarium gravel. Rubber items such as latex gloves, Cigarette butts, Sanitary napkins, Hair, Underwear, Disposable toilet brushes.
Stay Safe and Salt Smart This Winter
  • Winter is here, and safety is our top priority. Using Salt Smart practices, we can stay safe before, during, and after a winter storm. We all have a role to play in safety this winter, as a community, as a resident and as a commuter.
more information

Our Latest News & Announcements

Board Meeting / Agendas
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Job Opportunities
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Public Notices & Bids
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In Memoriam: Herbert A. Stade
It is with great sadness that the Flagg Creek Water Reclamation District announces the passing of Herbert A. Stade, a longtime Trustee and former President of the District’s Board.
Mr. Stade dedicated an extraordinary 38 years of service to the Flagg Creek Water Reclamation District, providing exemplary leadership and an unwavering commitment to the District and the communities it serves. Throughout his tenure, Mr. Stade’s concern for his fellow man and his dedication to protecting public health and the environment helped shape the District and its continued record of exceptional performance.
Upon his retirement in 2024, the District’s Administration Building was named in Mr. Stade’s honor, in recognition of his remarkable service and leadership, This tribute reflects the lasting impact Mr. Stade made during his 38 years as a Trustee and Board President.
The Board of Trustees and Staff extend their heartfelt condolences to Mr. Stade’s family, friends, and loved ones. We are deeply grateful for his decades of dedicated service and leadership. His legacy will remain a lasting part of the Flagg Creek Water Reclamation District, and his commitment to the community will not be forgotten.
Flagg Creek Water Reclamation District
Contact us
Contact
630-323-3299 info@fcwrd.org
Address
7001 N. Frontage Rd. Burr Ridge, Illinois 60527
Hours
Monday - Friday7AM - 3PM